1. Personal Information Collection Items and Methods
Sohwaso Co., Ltd. (hereinafter "Company") values the personal information of users and complies with relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection. This policy explains what personal information the Company uses and how it protects it.
■ Collection Items - Upon registration: Name, phone number, address - Automatically collected items: Service usage records, access logs, cookies, IP addresses, payment records, fraudulent usage records
■ Collection Methods - Website, online application forms, bulletin boards, email, phone, event participation, delivery requests, automatic collection tools, etc.
2. Purpose of Personal Information Collection and Use
- Processing event participation applications, payment and refund
- Delivery of souvenirs, race numbers, etc.
- Identity verification, fraud prevention, complaint handling
- Notification and announcement delivery
- Access statistics analysis and customized service provision (optional)
3. Retention and Use Period of Personal Information
■ Retention by Internal Policy - Retained for XX years after withdrawal (for fraud prevention and dispute resolution purposes)
■ Retention by Law - Contract/subscription withdrawal records: 5 years - Payment and supply records: 5 years - Consumer complaint/dispute handling records: 3 years - Access log records: 3 months
4. Destruction Procedures and Methods of Personal Information
■ Destruction Procedures - After achieving the purpose, moved to a separate DB and destroyed according to legal standards after retention
■ Destruction Methods - Electronic data: Deletion in an unrecoverable manner - Paper documents: Shredding or incineration
5. Provision of Personal Information
The Company does not, in principle, provide personal information to external parties. However, the following cases are exceptions:
- When user consent is obtained
- When there is a request according to laws
6. Rights of Users and Legal Representatives
- Can view, modify, delete, and withdraw at any time
- Use the personal information change and membership withdrawal menu on the website
- Can be processed by phone or email upon request
- Personal information use and provision are suspended until error correction is completed
8. Personal Information Protection Manager and Complaint Reception
■ Personal Information Protection Manager - Name: Hong Dae-sung - Department: Promotion Business Division - Phone: 02-6743-3304 - Email: hhhdse@naver.com
■ External Reporting Agencies - Personal Information Infringement Report Center: privacy.kisa.or.kr / 118 - Supreme Prosecutors' Office Cyber Investigation Division: www.spo.go.kr / 02-3480-2000 - National Police Agency Cyber Safety Bureau: www.ctrc.go.kr / 182